This policy is part of the terms of service. It keeps the service safe and fair for everyone who uses it.
What you agree not to do
- Break the limits or the service. Do not try to get around rate limits, concurrency limits or quotas, for example by sharing one workload across several accounts. Do not probe or attack the service, scan it for weaknesses without our written agreement, or disrupt it.
- Share or resell keys. An API key is for your organization's own servers. Do not publish a key, put it in a browser or in an app that users install, share it with another organization or sell access to it.
- Send what you have no right to send. Do not send content you may not lawfully process, or use the service to harm people.
- Work around a refusal. Do not use another account, another key or another route to bypass a suspension.
- Abuse the forms. Do not use automated means to create accounts or to send sign-in and password reset requests in bulk.
Content that may be illegal
A moderation service receives content that may be offensive, harmful or illegal: that is what it exists to moderate. We process it only to moderate it, in memory, and we do not keep it. This policy does not forbid sending such content to be checked.
Sending content in order to produce, distribute or gain from it is not moderating it, and is forbidden. Where we become aware of apparent child sexual abuse material, we handle it as the law requires.
What happens if the policy is broken
We tell you what we saw and ask you to stop. If the problem is serious, or goes on, or puts the service or others at risk, we may suspend your organization, which makes its API keys refuse calls until the matter is settled, or end the contract, as the terms say. Your dashboard, your data and your invoices stay available during a suspension.
Reporting
If you think someone is breaking this policy, or you have found a security problem, write to contact@sway.events.